FAQ
Questions homeowners ask us.
Straight answers about inspections, replacements, repairs, and storm damage. Don’t see your question? Call or text (310) 312-8107.
Estimates & inspections
Is the roof inspection really free?
Yes, no cost and no pressure. We climb up, check every vulnerable point, and send you a full photo report, even if the answer is “your roof is fine.”
Can I get an estimate without a salesperson showing up?
Yes. Text a photo of the problem to (310) 312-8107 and we will tell you what we are looking at. Anything past a simple repair does need eyes on the roof before we can give you a real number, but that visit is the free inspection, not a pitch.
How fast will you get back to me?
We reply during business hours, Mon–Fri 7am–6pm, usually within the hour. If your roof is leaking right now, call or text (310) 312-8107.
What areas do you serve?
Greater Los Angeles, including Los Angeles, San Fernando Valley, Beverly Hills, Santa Monica, Calabasas, Woodland Hills, Glendale, Pasadena, Long Beach, plus Ventura County, Orange County, and Santa Barbara.
Why are roofing quotes for the same roof so different?
Usually because they are not quoting the same work. One scope may include a full tear-off, replacing decking where it is needed, and a permit, while a cheaper one covers a layer over the top with none of that, and the difference shows up later rather than on the invoice. Compare the written scopes line by line instead of the totals, and check what each one says happens when they find rot.
Repair or replace
Should I repair my roof or replace it?
It depends on how much life is left in the whole system, not just on the leak in front of you: isolated damage on an otherwise sound roof is a repair, while widespread granule loss, leaks in more than one place, soft decking, or a roof near the end of its material life usually means a replacement costs less than the string of repairs that would follow. Our free inspection gives you photos of what we actually find and a straight answer either way.
How long does a roof last in Southern California?
Our sun and heat age a roof faster than the material rating alone suggests. As a general range: architectural shingles about 20 to 30 years, concrete and clay tile often past 50 although the underlayment beneath the tile gives out well before the tile does, and flat systems about 15 to 25 years depending on the membrane. Ventilation, slope, and installation quality move those numbers more than the brand does.
Can you install a new roof over my existing shingles?
Sometimes, and often it is the wrong call: California code allows a structure no more than two roof coverings at once, so if you already have two layers, all of it comes off. Going over the top is also ruled out when the existing roof is water soaked or deteriorated, or when it is wood shake, slate, clay, or cement tile. Even where it is allowed it hides the decking, so any rot underneath stays hidden and keeps spreading.
Can you look at work another roofer did?
Yes, and it is a common reason people call: a roof replaced recently that already leaks, or a repair that did not hold. The inspection works the same way and is still free, and the photo report you get is also the documentation you would need if you go back to the original contractor. If the work is sound we will tell you that too.
Process & timeline
What’s included in a roof replacement?
A complete tear-off, new decking, synthetic underlayment, architectural shingles rated for California sun, and ridge ventilation. Everything included and anything excluded is listed in your written scope before work begins.
How do you protect my yard and property during the job?
We tarp your landscaping, clean up every day, and run a magnetic nail sweep before we leave.
What if you find rot once the old roof is off?
It is the most common surprise in roofing, because soft decking and brittle underlayment stay hidden until the old covering comes off. Anything we find gets photographed and priced before we carry on, so nothing lands on your bill that you have not seen and agreed to. That is what the written scope is for: it sets out what is included, what is excluded, and how extra work is handled.
What decides how long a roof job takes?
Size and pitch, how many old layers have to come off, whether the decking turns out to need replacing, and whether it is shingle or tile, since tile has to be lifted, stacked, and re-set by hand. Permitting and the city inspection sit either side of the work rather than inside it. You get the schedule for your own roof with the written scope, before anything starts.
What happens if it rains in the middle of my roof job?
We stage the tear-off so we never open more roof than we can dry in and close the same day, and we watch the forecast before we start. If weather arrives early, everything exposed gets covered and secured before we leave the site.
Do I need a permit to replace a roof in Los Angeles?
Yes, and most residential reroofs qualify as an express permit, which means no plan check and a far quicker turnaround than a job that needs drawings. Separately, California’s energy code applies once you replace 50% or more of the roof area: the new covering then has to be a cool roof product rated by the Cool Roof Rating Council. We will tell you which of these apply to your roof when we scope it.
Can you work on a rental property or a house with an HOA?
Yes. Tell us it is tenant occupied when you request the estimate so access and working hours get scoped in rather than sorted out on the morning of the tear-off. If your HOA controls roof color or material, send the guidelines over with your request and we will scope something that fits them.
Storm damage & insurance
What should I do right now if my roof is leaking?
Get buckets under the drips and move furniture clear, and if the ceiling is bulging, pierce the lowest point with a screwdriver so the trapped water drains instead of bringing the drywall down. Photograph the damage for your insurer before you clean up, then call or text (310) 312-8107. Please don’t climb onto a wet roof yourself.
How do I know if my roof is ready for winter rain?
From the ground you can look for lifted, cracked, or missing shingles, granules collecting in the gutters, rusted or lifting flashing around chimneys and vents, and any ceiling stain that grew after the last storm. Clogged gutters matter as much as the roof itself, because water that cannot drain backs up under the roof edge. Most winter leaks start at a detail you cannot see from the driveway, so book the free inspection before the first rain and we will send you a photo report of every vulnerable point.
Can you help with an insurance claim after storm damage?
We give you a full photo report of the damage and the repair: documentation you can send straight to your insurance company.
Does homeowners insurance cover a roof leak?
It depends on the cause and on your policy: sudden accidental damage, like a storm lifting shingles or a branch coming through, is usually covered, while gradual wear, age, and postponed maintenance usually are not. That line is exactly why documentation matters. We give you a dated photo report showing the cause and not just the damage.
How do you find the source of a leak?
We trace it, checking flashing, valleys, vents, and the attic for hidden rot, and document everything with photos. Then we fix it at the cause, not the symptom.
Insurance, selling & solar
My insurer says my roof needs work or they won’t renew. What now?
Read the letter closely first, because carriers usually name specific defects and a deadline rather than demanding a whole new roof, and sometimes the listed items are a repair. Send us the letter with your inspection request and we will check those exact points along with the rest of the roof. You get dated photos of the real condition, which is what an insurer or their reinspector wants to see.
The buyer’s inspector flagged our roof. What should we do?
A vague line like “roof near the end of its life” in an inspection report stalls sales and gets used to knock money off the price, because neither side knows what it would actually cost to put right. A dated photo report of the real condition, plus a written estimate for anything that genuinely needs doing, turns that into a number both sides can negotiate against. The inspection is free whether you end up doing the work or not.
Can you replace a roof that has solar panels on it?
The panels come off before the roof does and go back on afterwards, so the roofing work and the solar work have to be sequenced around each other. Tell us there are panels when you request an estimate and we will scope the roof around that. If you are about to install solar on an older roof, replacing the roof first is almost always cheaper than taking new panels back off a few years later.
Materials
Do you repair tile roofs or only replace them?
We repair and restore them. We lift and salvage your original tiles, replace the failed underlayment, and re-set everything so your roof keeps its character.
What kinds of roofs do you work on?
Architectural shingle roofs, Spanish and concrete tile roofs, and flat roofs, including torch-down, TPO, and coating systems, on homes, additions, and commercial buildings.
Do you handle gutters and skylights too?
Yes. We install and repair gutters and downspouts, and we install, reseal, and replace skylights. Both are common places for a leak to start, so if we are already up there it usually makes sense to handle them in the same visit.
Will a new roof make my house cooler?
Often yes, and the reason is usually ventilation rather than the color of the shingle: air trapped in an unvented attic heats up all afternoon and radiates down into the rooms below. Ridge ventilation lets that air escape along the peak, which is why it is part of our replacements. California’s energy code also requires a cool roof product rated by the Cool Roof Rating Council once you replace half the roof area or more, so some of the heat is reflected before it gets in.
Licensing, insurance & warranty
Are you licensed and insured?
Yes. All work is performed by our licensed and insured general contracting team.
What warranty do you offer?
Ten years on a new roof, which covers a full replacement and a new installation alike. One year on a repair.
What kinds of warranty come with a new roof?
Two, and they cover different things: the manufacturer warrants the materials against defects, and the contractor warrants the workmanship, meaning the installation itself. Most problems in the early years are installation problems rather than material defects, so the workmanship term matters more than the headline number printed on the shingle wrapper. Ask any roofer you are considering for both in writing before you sign anything.

Free, no-pressure inspection
Know your roof before the rain does.
LA sun destroys roofs slowly: cracked shingles, dried-out flashing, failing seals. Our free inspection catches problems while they’re still cheap to fix.
(310) 312-8107